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Embrace Elegance, Define Chic

Welcome to Charm & Chic, where sophistication meets style in every shimmering detail.

FAQ

supportDelivery

It takes 1-3 days to fulfill an order, after which it’s shipped out.
The shipping time depends on  your location, but typical shipping times are:  

USA: 7-​15 business days  
International: 12-25 business days 

All orders are shipped from our warehouse in China

Shipments outside of the USA may incur customs fees depending on the destination country. The fee may vary depending on your order value, country limits, and other factors based on the product itself. End recipient is responsible for these fees.We highly recommend including your phone number in the order when ordering internationally - this will minimize the risk of an order being lost in transit and make delivery of the order smoother.

Before getting in touch with us, please help us out by doing the following:

● Check your shipping confirmation email for any mistakes in the delivery address. 

● Ask your local post office if they have your package. 

● Stop by your neighbors in case the courier left the package with them. 

Pro tip: Package theft is on the rise— ​ If you're expecting a home delivery and you know you won't  be home to accept it, use an address where you know you'll be! 

If the shipping address was correct, and the package wasn't left at the post office or at your  neighbor’s, get in touch with us at josewatches@outlook.com with your order number. If you did find a mistake in your delivery address, we can send you a replacement order, but  the new order would be at your expense.

Testimonials

Here's what customers are saying about our store

I absolutely adore the jewelry I bought from charm & chic! The quality is exceptional, and each piece feels so unique and elegant. It's become my go-to shop for gifts and treating myself!

Charm & Chic exceeded my expectations! The craftsmanship of their jewelry is superb, and their customer service is top-notch. I bought a necklace for my wife's birthday, and she hasn't stopped receiving compliments since!"

Finding charm & chic was a game-changer for me. Their collection is not only stunning but also affordable. I love how I can find trendy pieces that elevate any outfit without breaking the bank. Highly recommend!"

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